Technology Services for Students

Software & tools

Get the software your courses require

Most academic software is available to you at no cost, and much of it runs right in your browser. Start with Apporto, your virtual computer lab, then add anything else you need.

How to access �鶹�� student software

Tool	What it gives you	How to get it
Apporto Start Here Your virtual computer lab	SAS, GMetrix, Microsoft Office, and the full set of academic lab applications, running in a browser. Works on Mac, Windows, and Chromebooks with no installation.
Microsoft 365	Word, Excel, PowerPoint, Outlook, and Teams, free on up to ten of your personal devices.
Licensed academic software SAS, SAS JMP, Mathematica	Specialized statistical and computational software, licensed by �鶹�� and free for academic use.
Adobe Creative Cloud	Photoshop, Illustrator, Premiere, and more at a discounted student rate through OnTheHub. Please Note: �鶹�� students are licensed for Adobe Express available at
Computers & hardware Recommended for your school	Student discounts on laptops and hardware, with recommended specifications tailored to each school.

No lab to visit. The lab comes to you.

Apporto gives every student the same powerful software, whether you are working from a residence hall, a coffee shop, or another country. The only thing you need is a browser. With the single exception of Stata, every application a student needs is available on Apporto.

Any device No installation Mac & Chromebook friendly Available anywhere

Open Apporto

Everyday services

The platforms you will use every day

These are the core systems behind your coursework, your account, and your connection to campus.

Canvas LMS

Your courses, assignments, grades, and messages, in one place. Available on the web and through the Canvas mobile app, with 24/7 technical support.

Email & Microsoft 365

Your �鶹�� email, calendar, Teams, and the full Office suite are free on your personal devices and accessible from anywhere.

Get Microsoft 365

Wi-Fi & connectivity

Connect across campus with PerunaNet, use eduroam at partner institutions worldwide, and reach protected resources from off campus through the �鶹�� VPN.

Get Connected

Secure sign-in

Multi-factor authentication with Microsoft Authenticator and passkeys keeps your account and your work protected, on any device you use.

Be secure

AI resources

SMU's video conferencing platform for virtual class sessions, group projects, office hours, and remote collaboration. Single sign-on with your �鶹�� credentials.

Read the guide

Cloud Storage

Store, sync, and share your files securely with Box@�鶹��, available from any device and built for collaboration.

Support

Real help, five ways, from a certified team

The IT Help Desk in Fondren Library West is your front door to technology support. Reach a person however works best for you, or solve it yourself any hour through the Knowledge Base.

Ways to reach us

In person	Fondren Library West
Phone	214-768-HELP (4357)
Email	help@smu.edu
Live chat	smu.edu/itchat
Online request	STABLE service portal
The IT Help Desk staff hold HDI certification, the industry standard for technical support. *Need an answer at 2 a.m.?* The OIT Knowledge Base is available 24/7.

Today's Hours

Learning fully online?

Designed to work from anywhere

You do not need to set foot on campus to use any of this. �鶹�� students study from Dallas, across the United States, and from more than 80 countries, and the technology is built to come with you.

Your lab, in a browser

Apporto replaces the campus computer lab. Run specialized software from any device, anywhere.

Canvas on the go

Access courses on the web or the mobile app, with live 24/7 technical support built in.

Help on your schedule

Phone, chat, email, and a 24/7 Knowledge Base mean support that fits your time zone, not just ours.

Quality you can trust

Online courses are built with Quality Matters and meet ADA and WCAG accessibility standards.

Secure from day one

Authenticator and passkey sign-in protect your account wherever you connect.

One toolkit, every mode

The same platforms support face-to-face, hybrid, and fully online study, with no second-class experience.

This page is part of �鶹��'s documentation of academic and student support services for accreditation by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). Services and contacts are reviewed for accuracy on an ongoing basis.

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The whole toolkit, on any device you have.

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